Returns & Exchanges
At Alphalete Athletics, we strive for excellence in every garment; however, if your gear isn't the perfect fit, we offer a 30-day window for returns and exchanges. Items must be in original condition with tags attached to be eligible for processing back to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Choose Return Method
Select whether you would like to receive a refund to your original payment method, store credit, or perform a direct size exchange for the same style.
- 3.Print and Pack
Download and print your prepaid shipping label, then securely package your items in their original packaging to ensure they are protected during transit.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; once received at our warehouse, your request will be processed within 5-7 business days.